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**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 17:00 PDT with current details. **Symptoms** Customers are not able to enroll new Windows devices to Google MDM unless they use GCPW (Google Credential Provider for Windows). **Workaround** None at this time
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Update - The Salesloft Dialer is still recovering from this morning's incident with AWS (Amazon Web Services). Salesloft users may still experience intermittent issues with the Dialer while our provider's scaling process continues.We are also currently seeing platform performance issues and slowness in other areas of Salesloft, which is related to the ongoing AWS incident. As AWS systems continue to recover, we anticipate that overall platform performance will improve alongside it.We will continue to monitor the situation and provide updates accordingly. Oct 20, 2025 - 09:39 EDT
Last update on
**Title** We are investigating an issue impacting Google MDM for Windows Devices **Description** We are experiencing an issue impacting Google Identity and Google MDM beginning on Tuesday, 2025-10-14 10:23 PDT. Windows native settings app responsible for communicating with Google Identity and Google MDM is using Internet Explorer 11 which has been deprecated by Microsoft. Google Identity servers are failing to serve requests for IE11 which is impacting device enrollment. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-10-20 17:00 PDT with current details. **Symptoms** Customers are not able to enroll new Windows devices to Google MDM unless they use GCPW (Google Credential Provider for Windows). **Workaround** None at this time
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